The State of the Industry

Assessing the current cruise industry landscape including the impacts of changing sustainability policies and travel regulations. Our programme will take a deep dive into ever-changing market dynamics and retailing trends with a focus on the implications of these element on the cruise retail market.

Buyer Behaviours

Sessions across the conference will be dedicated to analysing the global trends shaping cruise retail, including generational and demographic shifts, such as Gen Z behaviours and the influence of social media engagement on in-person customer interactions.

Sustainability at Sea

Examining the growing industry passion for sustainability and the potential effects on businesses. It will explore the rise of eco-friendly products and packaging, the importance of ethical brands and supply chains, and the potential of the circular economy.

Collaborate to Elevate

Investigating and studying the strategies behind the sector’s most successful partnerships. Our agenda sessions will look at case studies, how they were successfully undertaken what retailers seek in brand partnerships, and how to create mutually beneficial relationships that drive success for both parties while elevating the customer experience.

The Art of Experience

Exploring how stores can create unique and unforgettable onboard shopping experiences through exclusive shipboard events, tech innovations, unique store design features, and customisation opportunities to create a luxury and exclusive passenger experience.